Zendesk
Connected · Support conversations arrive automatically.
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Channel imports appear in the inbox, where your team can group feedback and assign an owner.
Northgate
Channels
Bring customer feedback into Northgate from your existing tools.
App Store
Connected · New reviews appear in the inbox.
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Channel imports appear in the inbox, where your team can group feedback and assign an owner.
NPS surveys
Connected · Responses are grouped by customer theme.
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Channel imports appear in the inbox, where your team can group feedback and assign an owner.
Customer calls
Manual import · Review call notes before adding them.
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Channel imports appear in the inbox, where your team can group feedback and assign an owner.